Frequently Asked Questions
Everything you need to know about contacting us
How do I book an orthodontic consultation?
You can book your consultation easily by filling out the contact
form on this page, calling our clinic directly, or clicking the
"Book an Appointment" button. Your first consultation is
complimentary and includes a comprehensive examination and
discussion of your treatment options.
What are your clinic hours?
Our clinic is open Monday to Friday from 8:30 AM to 5:30 PM, and
Saturday from 9:00 AM to 1:00 PM. We offer flexible appointment
times to accommodate your schedule. Closed on Sundays and public
holidays.
Where is your clinic located?
Our clinic is conveniently located in Brisbane, with easy access and
ample parking available. You can find the exact address and
directions on our contact page. We also have nearby schools within
driving distance for your convenience.
How quickly will I receive a response?
We aim to respond to all enquiries within 24 business hours. For
urgent matters, please call our clinic directly. Our friendly team
is here to help with any questions you may have about orthodontic
treatment.
Do you offer emergency appointments?
Yes, we offer same-day appointments for orthodontic emergencies such
as broken brackets, loose wires, or pain. If you experience an
emergency outside our business hours, please call our clinic for
guidance on how to manage the situation until we can see you.